Zoom Error 104107: Detailed Guide and Fixes

Zoom is a popular communication app used for online learning and virtual meetings. However, users often encounter errors, with one of the most reported issues being the connectivity problem with Zoom servers, specifically the error code 104107. This error indicates that the user’s device failed to connect to Zoom’s servers. There can be various causes for this error, including network connection issues, antivirus or firewall blocking the connection, or an overload on the Zoom servers. In this section, we will discuss the root causes of Zoom error 104107 and provide effective fixes to overcome this issue.

Zoom error 104107

Key Takeaways:

  • Zoom error 104107 is a common issue faced by users during online meetings and learning sessions.
  • Potential causes of Zoom error 104107 can include network connection problems, antivirus or firewall settings, and outdated application files.
  • To fix Zoom error 104107, troubleshoot network settings, temporarily disable antivirus/firewall, and update the Zoom application.
  • Adding Zoom.us to the trusted websites list and closing unnecessary background apps can also help resolve the issue.
  • By following these recommended fixes, users can ensure a seamless virtual communication experience on Zoom.

Causes of Zoom Error 104107

Zoom error 104107 can be frustrating to encounter, but understanding the potential causes can help troubleshoot and resolve the issue. Here are some common factors that can contribute to this error:

  1. Network connection issues: A weak or unstable internet connection can prevent your device from connecting to Zoom’s servers. Ensure that you have a reliable network connection and consider switching to a cable connection if possible.
  2. Antivirus or firewall blocking the connection: Sometimes, antivirus software or firewall settings may mistakenly block Zoom, considering it a potential threat. Temporarily disabling these security measures or whitelisting Zoom in their settings can help establish a successful connection.
  3. Outdated or corrupt Zoom application files: If your Zoom application is outdated or has corrupted files, it can result in error 104107. Make sure to update your Zoom application to the latest version and consider reinstalling it if the problem persists.
  4. Browser cache or cookies: When accessing Zoom through a web browser, accumulated cache and cookies can interfere with the connection. Clearing your browser’s cache and cookies can help eliminate any potential conflicts.

By considering these potential causes and implementing the corresponding solutions, you can effectively troubleshoot and resolve Zoom error 104107, ensuring a smooth and uninterrupted virtual communication experience.

Related Topics:

  • How to troubleshoot network connection issues
  • Tips for optimizing Zoom performance
  • Common error codes on Zoom and their solutions

Fixes for Zoom Error 104107

To resolve Zoom error 104107, there are several effective solutions you can try. Start by ensuring that your network devices and settings are properly configured. Check your modem or router for any issues and remove any interfering devices that may be causing connectivity problems. If possible, switch to a cable connection for a more stable internet connection.

Temporarily disabling your firewall and antivirus software can also help identify if they are blocking the Zoom connection. Consider adding Zoom to the whitelist or trusted applications list in their settings to prevent any further interruptions.

Another recommended step is to add Zoom.us to your list of trusted websites in your internet settings. This can help bypass any potential security restrictions and allow for a smoother connection.

Make sure to keep your Zoom application up-to-date, as outdated or corrupt files can contribute to the error. Close any unnecessary background apps and programs that may be using up your device’s resources, as this can also affect the performance of Zoom.

Additional Support for Zoom Error 104107

If you are still experiencing Zoom error 104107 after trying the above fixes, it may be beneficial to reach out to Zoom’s support team for further assistance. They can provide personalized guidance and troubleshooting steps based on your specific setup and device.

Remember, resolving Zoom error 104107 requires some troubleshooting and experimentation. By following these recommendations, you can overcome this connectivity issue and continue enjoying seamless virtual communication with Zoom.


What is Zoom error 104107?

Zoom error 104107 is an error code that indicates the device failed to connect to Zoom’s servers.

What are the potential causes of Zoom error 104107?

Potential causes of Zoom error 104107 include network connection issues, antivirus or firewall blocking the connection, outdated or corrupt application files, and browser cache or cookies.

How can I fix Zoom error 104107?

To fix Zoom error 104107, you should ensure your network devices and settings are properly configured, disable your firewall and antivirus temporarily, whitelist Zoom in their settings, add Zoom.us to your list of trusted websites, keep your Zoom application up-to-date, and close unnecessary background apps and programs.

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Pramod Singh
Pramod Singh
Lifelong gamer and writer Pramod Singh cover video games across all genres and platforms, aiming to fairly critique, thoughtfully analyze, and vividly describe interactive magic for readers.